Auteurs: Diversen (LogicaCMG)
"Who am I to believe about the speed of introduction of Radio Frequency Identification (RFID) in the world of CPG and RETAIL?"
"Will RFID give me added value in the form of reduced costs, improved quality or an increase in my turnover?"
"In which business processes is RFID the real driver for substantial benefits?"
"Should I wait for the early adopters or should I become one myself?"
These are just a few of the questions that are on the minds of manufacturers and retailers. LogicaCMG has explored these issues in the RFID Benchmark Study that you now have before you.
From October 2003 to March 2004, a team of senior consultants and managers worked on an extensive European RFID study into the strategic and operational processes used by over 50 manufacturers,retailers and logistics companies in the CPG and retail industry. The use of RFID in returnable transport items (RTI) was central to this study, where practical feasibility of business cases was a key element.
It is my sincere conviction that this report provides answers to many business questions and presents arguments to support you as you decide if and when to use RFID in your business. The in-depth analysis of the interviews found in chapters 5 and 6 is directly relevant when formulating a RTI strategyfor your business.
One of the most important conclusions of the study is that the use of RFID in returnable transport items is an irreversible process and involves the entire supply chain. As demonstrated by the representative business cases, developing an RFID strategy is a must for many companies. I would advise you not to wait too long to get started.
Concluding my preface I would like to thank all the companies who contributed in any way to this study.
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